Total Quality Management

TQM in Healthcare Organizations

Quality is not an act, It is a habit.

High yield lectures and periodic quizzes to enable you to assess your understanding of the concepts.
Tips and Techniques on how to implement TQM improvement tools to enhance patient care and improve processes within the healthcare organization.
Better skill set and capabilities to successfully undertake responsibilities in healthcare organization.

Course Overview

This course is designed to provide the foundational information on Total Quality Management and to understand how to use a combination of strategy, data, and effective communication to integrate quality in healthcare organizations.

Learning Objectives:

At the of this course you should be able to:

1. Understand the contemporary knowledge and techniques of TQM in improving quality in healthcare organizations.

2. Articulate and implement quality improvement processes as a fundamental strategy in the workplace, in line with the philosophy of Total Quality Management.

3. Use the TQM tools for quality improvement projects to optimize patient care.

4. Accomplish the cultural transformation necessary for successful implementation of total quality practices.

5. Determine the impact of quality in healthcare organizations.

Course Curriculum

1. Welcome to Radicon
  FREE PREVIEW
2. Course Outline
  FREE PREVIEW
3. Pre-Course Survey
4. Pre-Course Quiz
  FREE PREVIEW
1. 1.0 Topic Outline
  FREE PREVIEW
2. 1.1 Total Quality Management Meaning and Important Concepts
  FREE PREVIEW
3. 1.2 Importance of Quality Management
  FREE PREVIEW
4. 1.3 The Key Elements of Total Quality Management
5. 1.4 The TQM Models
6. 1.5 Quality Management Tools
7. 1.6 Six Sigma and Quality Management
8. 1.7 What is Kaizen?
9. 1.8 Role of Managers in Total Quality Management
10. 1.9 Role of Customers in Total Quality Management
11. 1.10 Comparison of Six Sigma and Total Quality Management
12. 1.11 Similarities and Differences in Implementation of Quality Frameworks in Manufacturing and Service Sector
13. 1.12 The PDSA (Plan-Do-Study-Act) Technique for Quality Improvement
1. Quiz No. 1
1. 2.0 Topic Outline
2. 2.1 Quality and Quality Improvement
3. 2.2 The Roots of Quality Improvement
4. 2.3 Quality Improvement Approaches
5. 2.4 Underlying Principles of Quality Improvement
6. 2.5 Quality Improvement Trends in Healthcare Industry
1. Quiz No. 2
1. 3.0 Topic Outline
2. 3.1 Quality Improvement in Radiology Department
3. 3.2 Generic Quality Improvement Process
4. 3.3 Strategies for Establishing Quality Improvement Program in Radiology Department
5. 3.4 Quality Improvement Initiatives in Radiology Department
6. 3.5 Other Examples of Quality Improvement Projects in Radiology Department
1. Quiz No. 3
1. 4.0 Topic Outline
2. 4.1 TQM Challenges
3. 4.2 Challenges in Quality Improvement of Healthcare Organizations
4. 4.3 Challenges in Development and Implementation of Quality and Safety Programs in Radiology Department
1. Quiz No. 4
1. Test 1
2. Test 2.
3. Test 3.
4. Test 4.
1. Assessment Part 2: Q.I Project Proposal
1. Testimonials
2. Course Evaluation
3. Thank you!
4. Reviews

About this course

999.00 د.إ
46 lessons
0 hours of video content

Target Audience

• Healthcare Managers and Employees
• Workers in The Quality Sector and Specialized Offices
• Quality Planning Officials in Healthcare Organizations
• Those Who Are Interested in Total Quality Management