Advanced Skills in Conflict Resolution
Equip healthcare professionals with effective conflict management skills tailored for clinical environments to foster collaboration and improve patient care.
Course curriculum
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What is Conflict? Definitions and Contexts in Healthcare
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Identifying Causes and Types of Conflict
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Overview of Conflict Scenarios
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Core Principles of Effective Communication
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Barriers to Communication in Teams
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Are You an Effective Communicator?
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Checklist for Clear and Assertive Communication
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Understanding Emotional Intelligence
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Practical Applications of Emotional Intelligence in Conflict Scenarios
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Emotional Intelligence Development Toolkit
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Overview of Conflict Resolution Models
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Collaborative Problem-Solving in Healthcare
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Negotiation Skills for Teams
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Quick Reference for Conflict Resolution Strategies
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Managing Conflicts Between Team Members
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Resolving Patient-Family Disputes
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Interdisciplinary Conflicts: Bridging the Gap Between Teams
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Addressing Ethical Dilemmas in Conflicts
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Final Quiz
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About this course
- 199.00 د.إ
- 19 lessons
- 2 hour of Learning Content
Discover your potential, starting today
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